🔒 PRIVACY & DATA PROTECTION

8pgg Privacy Policy – Your Data, Protected

A 8pgg takes the protection of your personal data seriously. This document explains, in plain and straightforward language, what information we collect, how we use it, who we share it with, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD, Law No. 13.709/2018).

Last updated: January 2026 Version 2.4 — LGPD
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What this Policy covers at 8pgg

A summary of our key commitments before you read the full document

What data we collect

A 8pgg collects only the data strictly necessary to operate the platform securely: full name, CPF, date of birth, email, mobile number, address, payment details (Pix, card), and browsing data to improve your experience.

How we use your data

Your data is used to verify your identity (KYC), process Pix deposits and withdrawals, prevent fraud, personalize relevant offers, and meet legal obligations — never for purposes you did not authorize at the 8pgg.

Who we share it with

A 8pgg does not sell your data. We only share it with payment providers (to process Pix and card transactions), with game providers for technical verification, and with competent authorities when required by Brazilian law.

How we protect your data

All communication between you and 8pgg is protected by 256-bit SSL encryption. Sensitive data is stored on servers with restricted access controls, continuous monitoring, and encryption at rest.

Your rights as a data subject

Under the LGPD, you have the right to access, correct, port, restrict, and delete your personal data from 8pgg at any time. Just reach out to our Brazilian Portuguese support team — available 24 hours a day, no hassle.

Cookies and tracking

A 8pgg uses essential cookies to keep the platform running and analytics cookies to understand how you navigate the site. You can manage your cookie preferences in your browser settings at any time.

One-line summary: a 8pgg collects only what is necessary, uses your data to operate the platform securely, never sells it to third parties, and fully respects all your rights under the LGPD. The complete document is below.

1. Who we are — the Data Controller

A 8pgg, operated under the domain 8pgg.net, is the controller of personal data processed under this Privacy Policy. We are an online entertainment platform offering Sports Betting, virtual casino, Live Casino, poker, slots, and jackpot games for the adult Brazilian public.

For privacy and data protection inquiries, you can reach our dedicated team at suporte@8pgg.net. We respond to all requests within 5 business days.

This Policy is an integral part of the Terms and Conditions of 8pgg. By creating an account or using any service on the platform, you confirm that you have read and understood the terms described here.

2. What personal data we collect

A 8pgg collects only the categories of personal data strictly necessary to operate the platform safely, legally, and efficiently. See the organized breakdown below:

Category Data collected
Identification Full name, CPF, date of birth, gender, nationality
Contact Email, mobile number, home address
Documents (KYC) Copy of national ID, driver's license, or passport; proof of address; verification selfie
Financial Pix key, credit/debit card data (tokenized), deposit and withdrawal history
Platform usage Betting and game history, account balance, game preferences, activated promotions
Technical IP address, browser type and version, operating system, device (mobile or desktop), access and error logs
Communication Support conversation history, exchanged emails, live chat records

2.1 Data We Do Not Collect

A 8pgg does not collect sensitive data such as racial or ethnic origin, religious beliefs, political opinions, health data (beyond what is necessary for responsible gambling), sexual orientation, or biometric data other than the selfie used for identity verification during the KYC process.

3. How we collect your data

A 8pgg collects personal data through the following channels:

  • Directly from you: at registration, when filling in profile details, when making a deposit via Pix, boleto, or card, when completing the KYC process, when contacting support, and when taking part in promotions;
  • Automatically by the platform: technical browsing data (IP, cookies, session logs) is collected automatically when you access 8pgg.net on your mobile device or computer;
  • From verified third parties: identity verification data may be obtained from partner KYC bureaus, solely to confirm the accuracy of the information you provided during registration;
  • From payment processors: when you make a deposit via Pix, credit or debit card, PicPay, or Mercado Pago, the payment processors confirm the transaction to us with only the minimum data required for accounting purposes.

4. Purposes of data processing

A 8pgg uses your personal data for specific, legitimate purposes. We never process your data beyond what is necessary for each stated purpose:

  • Account creation and management: verify your identity, create your profile, manage your balance, and process your bets and games on the platform;
  • Payment processing: process deposits via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfers to banks such as Nubank, Itaú, Bradesco, and Banco do Brasil; process withdrawals to your Pix account;
  • KYC verification and anti-money laundering: meet legal obligations for customer identification and prevention of unlawful activities, as required by Brazilian legislation;
  • Fraud prevention: detect and prevent fraud attempts, platform misuse, multiple account creation, and other conduct prohibited under the 8pgg Terms and Conditions 8pgg;
  • Customer support: register and respond to your support requests, and resolve issues related to your account, deposits, withdrawals, and bets;
  • Responsible gambling: monitor usage patterns that may indicate problem gambling and apply protective tools when requested;
  • Communication and marketing: send you information about promotions, bonuses, and news from 8pgg, based on your communication preferences — you can opt out at any time;
  • Platform improvement: analyze aggregated and anonymized usage data to improve the browsing experience, game performance, and support efficiency.

5. Legal basis for processing (LGPD)

All personal data processing carried out by the 8pgg is grounded in at least one of the legal bases set out in the Lei Geral de Proteção de Dados (LGPD, Law No. 13,709/2018):

Purpose LGPD legal basis
Account creation and service delivery Contract performance (art. 7, V)
KYC verification and anti-money laundering Compliance with a legal obligation (art. 7º, II)
Fraud prevention and security Legitimate interest (Art. 7, IX)
Marketing communications and promotions Consent (art. 7º, I) — withdrawable at any time
Responsible gambling and data subject protection Data subject protection (art. 7, VII) and legitimate interest (art. 7, IX)
Aggregated statistical analysis Legitimate interest (art. 7, IX) — anonymized data

Where the legal basis is consent, you have the right to withdraw your consent at any time, without affecting any processing carried out prior to that withdrawal. To revoke consent, please contact 8pgg.

6. Sharing data with third parties

A 8pgg does not sell, rent, or trade your personal data. Sharing occurs only in the situations described below, with partners operating under confidentiality and data protection agreements:

6.1 Payment providers

To process your deposits and withdrawals via Pix, credit/debit card, PicPay, Mercado Pago, and TED transfers, we share the minimum necessary data with our partner payment processors. No gaming or betting information is shared with these entities.

6.2 Game providers

The games available on 8pgg are developed by certified international providers (such as Pragmatic Play, Evolution, Spribe, and others). For the technical operation of games and result validation, an anonymous session identifier may be transmitted — never your name, CPF, or financial details.

6.3 Identity Verification Bureaus (KYC)

To verify the authenticity of documents submitted during the KYC process, we may use specialized identity verification services. These partners operate under the same data protection laws applicable to the 8pgg.

6.4 Competent authorities

A 8pgg may disclose personal data to governmental, regulatory, or law enforcement authorities in Brazil when required by law, court order, or official investigation. In such cases, we disclose only the minimum necessary and, where legally permitted, notify the data subject.

Under no circumstances will 8pgg shares your data with third-party advertising companies, brokers, financial institutions unrelated to payment processing on the platform, or any other third party with no direct connection to the operation of our services.

7. Data retention and deletion

A 8pgg retains your personal data for as long as necessary for the purposes described in this Policy or to meet legal obligations. The retention criteria are:

  • Active account: data is retained for the full duration of your account at 8pgg;
  • Account closed by the user: identification and financial data are retained for a minimum of 5 years after account closure, to meet tax obligations and anti-money laundering requirements, as mandated by Brazilian law;
  • KYC Data: identity verification documents are retained for the minimum period required by applicable Brazilian regulations;
  • Support logs: support chat records are retained for 2 years for internal audit purposes;
  • Marketing data: retained for as long as you have not withdrawn consent or requested deletion.

Once retention periods expire, your data is securely deleted or irreversibly anonymized for statistical purposes.

8. Information Security

A 8pgg adopts technical and organizational measures proportionate to the risk, to protect your personal data against unauthorized access, loss, destruction, or improper disclosure:

  • Encryption in transit: all communication between your browser and the servers of 8pgg is protected by 256-bit TLS/SSL — the same standard used by major Brazilian banks;
  • Encryption at rest: sensitive data stored in our databases is encrypted using modern algorithms;
  • Payment data tokenization: credit and debit card data is never stored in plain text — we use tokens generated by our partner payment processors;
  • Access control: only employees of 8pgg with a verified operational need have access to personal data, with mandatory multi-factor authentication;
  • Continuous monitoring: our systems are monitored around the clock by intrusion detection and anomaly detection tools;
  • Security testing: we conduct regular vulnerability and penetration tests to identify and fix weaknesses before they can be exploited.

8.1 Security Incidents

In the event of a security incident that may affect your personal data, 8pgg will notify the Autoridade Nacional de Proteção de Dados (ANPD) and the affected individuals within the deadlines established by the LGPD, providing clear information about what occurred, which data was affected, and what steps are being taken.

9. Cookies and tracking technologies

A 8pgg uses cookies and similar technologies to ensure the platform works correctly and to enhance your experience. There are three types of cookies in use:

9.1 Essential cookies

Required for the platform to function — session authentication, bet slip management, language preferences. These cannot be disabled without affecting your use of 8pgg.

9.2 Analytical cookies

Used to understand how users navigate the platform — which pages are most visited, where drop-offs occur, and average session duration. Data is anonymized and aggregated, with no individual identification. You can disable these in your browser settings.

9.3 Personalization cookies

They allow the 8pgg remember your game preferences, language, and account settings across sessions. They help deliver a smoother experience but can be disabled without any critical impact on platform functionality.

A 8pgg does not use third-party behavioral advertising cookies to track you across other websites. The cookies used are exclusively for the operation and improvement of the platform itself.

10. Your rights as a data subject (LGPD)

The Lei Geral de Proteção de Dados (LGPD) grants you a set of rights regarding your personal data processed by the 8pgg. You may exercise any of these rights by reaching out to our Brazilian Portuguese support team:

Right of access

Request a complete copy of all personal data 8pgg holds about you.

Right to correction

Correct incomplete, inaccurate, or outdated information in your 8pgg profile.

Right to erasure

Request the deletion of data processed based on your consent, provided there is no legal obligation to retain it.

Right to data portability

Receive your data in a structured format for transfer to another controller, where technically feasible.

Right to restriction

Request the suspension of processing for data that is unnecessary, excessive, or handled in violation of the LGPD.

Right to information

Obtain information about the third parties with whom 8pgg has shared your data and the purposes of that sharing.

Right to withdraw consent

Withdraw consent given for processing based on that legal basis, at any time, free of charge.

Right to lodge a complaint with the ANPD

If you are not satisfied with 8pgg's response, you may submit a complaint to the National Data Protection Authority (ANPD).

To exercise any of these rights, contact 8pgg by emailing suporte@8pgg.net or via live chat, identifying yourself as the data subject and specifying the right you wish to exercise. We respond within 15 business days, in accordance with the timeframe set out by the LGPD.

11. Minors

A 8pgg is an entertainment platform intended exclusively for adults — users aged 18 and over. We do not knowingly collect personal data from individuals under 18.

If you are the legal guardian of a minor and believe they have created an account or provided data on the 8pgg, please contact support immediately at suporte@8pgg.net. We will take all necessary steps to close the account, delete the data, and block access — at no cost and with no red tape.

The KYC verification process — which requires a government-issued photo ID and CPF — is our primary technical measure to prevent underage registration. We also use date-of-birth verification through the Receita Federal as an additional validation layer.

12. International data transfers

Some of the game providers and technical service partners of 8pgg may be located outside Brazil. When this occurs, we ensure that any international data transfer complies with LGPD requirements, using at least one of the mechanisms below:

  • Transfer to countries with an adequate level of data protection, as recognized by the ANPD;
  • Standard data protection contractual clauses included in agreements with international providers;
  • Binding Corporate Rules where the provider belongs to a corporate group with an approved internal data protection policy.

In all cases, the international service providers of 8pgg receive only the data strictly necessary to deliver the contracted service, under confidentiality agreements that prohibit any use for their own purposes.

13. Changes to this Privacy Policy

A 8pgg may update this Privacy Policy periodically to reflect changes in Brazilian law, platform practices, or services offered. Whenever a significant change is made, you will be notified by email at least 7 days in advance.

The most current version of this Policy is always the one published at 8pgg.net/privacy-policy, with the last updated date shown at the top of the document. Previous versions may be requested through support for reference purposes.

Continued use of the platform 8pgg following the entry into force of an updated version of this Policy constitutes acceptance of the new terms. If you do not agree with the changes, you may request account closure before the new version's effective date.

14. Contact, DPO & Support Channels

For any questions, requests, or complaints regarding how your personal data is handled by 8pgg, you can reach us through the channels below — all available in Portuguese, 24 hours a day:

  • DPO (Data Protection Officer) email: suporte@8pgg.net — include "LGPD" or "Privacy" in the subject line for prioritized handling;
  • Live chat: available directly on the platform after login, with an average response time of under 3 minutes;
  • Response time: LGPD-related rights requests are responded to within 15 business days.

If after contacting 8pgg you are still not satisfied with the resolution, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.

Last updated
January 2026
Version
2.4 — LGPD
Applicable law
LGPD — Lei nº 13.709/2018
Contact
suporte@8pgg.net

Why privacy matters at 8pgg

When you deposit via Pix, place a bet on a Brasileirão match, or get in touch with support, you are sharing personal data with 8pgg. This is an act of trust that we take very seriously. It is not a compliance formality — it is a genuine commitment to every player who chooses this platform.

Brazil made a major leap forward with the LGPD. Before it, many companies collected data indiscriminately, shared it with third parties without notice, and had no obligation to disclose what they did with your information. The LGPD changed that landscape, and the 8pgg embraced this change — not as a minimum obligation to check off, but as a standard to exceed.

In practice, this means that when you ask to see the data we hold about you, we respond within 15 days. When you want to correct inaccurate information, we fix it without question. When you want to close your account and request deletion of the data that can legally be deleted, we do it. No complicated forms, no weeks-long queues, no automated replies in English.

The 256-bit SSL encryption that protects all communication with 8pgg is the same technology used by major Brazilian banks like Nubank and Itaú. Credit and debit card data is never stored in plain text — it is tokenized by payment processors, meaning that even in a hypothetical breach scenario, that data would be unreadable. Your Pix key is handled with the same level of rigor.

One point worth highlighting in particular: the 8pgg does not use third-party behavioral advertising cookies to track you outside the platform. There is no ad retargeting based on your betting history. We do not sell your player profile to advertising platforms. What happens inside the 8pgg stays within the 8pgg, except where required by law.

If you have any questions not covered by this Policy, the support team at 8pgg is available 24 hours a day via live chat or at suporte@8pgg.net. Privacy is not a siloed department — it is a responsibility shared across the entire team.

Your data is safe at 8pgg — LGPD guaranteed

A 8pgg operates in full compliance with the Lei Geral de Proteção de Dados (LGPD, Lei nº 13.709/2018). Your data is processed for legitimate purposes, stored with end-to-end encryption, and never sold to third parties.

To exercise any data subject rights or clarify questions about this Policy, please contact our Brazilian Portuguese-language support team by email at suporte@8pgg.net or via the live chat available on the platform 24 hours a day.

Also read the full Terms and Conditions →

Privacy Questions at 8pgg

The most common questions about how we handle your data

No. 8pgg does not sell, rent, or trade your personal data to third parties under any circumstances. Data sharing only occurs with providers directly involved in operating the platform — payment processors for Pix and card transactions, game providers for technical functionality, and KYC bureaus for identity verification. No data is shared with advertising companies, brokers, or any third party without a direct connection to 8pgg's services.

To request the deletion of your personal data, contact 8pgg support at suporte@8pgg.net with the subject line "Data Deletion — LGPD". Please note that, due to legal obligations, some data must be retained for a minimum period after account closure (generally 5 years, for tax and anti-money laundering purposes), regardless of any deletion request. Data that can be immediately removed will be deleted within 15 business days of a confirmed request.

Yes. All communication between you and 8pgg is protected by 256-bit SSL encryption. Credit and debit card data is tokenized by our partner payment processors — 8pgg never stores your full card number in plain text. Your Pix key is stored in encrypted form and used exclusively to process withdrawals to the account registered under your CPF. No 8pgg employee can access or view your complete financial data.

The identity verification process (KYC — Know Your Customer) is a legal requirement for platforms handling financial transactions in Brazil. It confirms that you are who you say you are, prevents minors under 18 from using the platform, and helps combat fraud and money laundering. The documents requested (RG, CNH, or passport + proof of address) are handled with encryption and stored only for the period required by law. The KYC process protects you just as much as it protects 8pgg.

You can opt out of marketing and promotional emails from 8pgg in two ways: by clicking the "Unsubscribe" link in the footer of any promotional email sent by the platform, or by adjusting your communication preferences in your account dashboard. Opt-outs are processed within 48 hours. Even after unsubscribing from promotional emails, 8pgg will continue to send essential account communications — such as deposit and withdrawal confirmations and security alerts — as these messages are part of the performance of your contract.

Play with confidence at 8pgg — your data, protected

Free registration, Pix deposits from R$ 20.00, and over 1,000 games — with privacy guaranteed by the LGPD, 256-bit SSL encryption, and 24/7 support in Portuguese.

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